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RCN offers their customers 24 hour support 7 days a week to ensure that customers issues can be resolved quickly at any time.

RCN offers two hour installation windows for their internet installation, so that you don't have to plan your day around waiting for an installer to show up in a long time window.

Customer support teams for RCN are located in the United States, so you can be sure to get the best service for any issues with your RCN Internet plan.

Founded in 1993, RCN Telecom Services ranks among the top 10 largest cable Internet providers in the entire country. Furthermore, RCN is the 2nd largest fiber optic Internet service provider. Currently, RCN offers various plans for high-speed Internet, home phone service, and high-definition television service to several major cities across the country.Customers of RCN are not required to sign a long-term agreement.Despite no contracts, customers of RCN are rewarded with 3-year price guarantees on their services.PCMag recognized RCN for being the top Internet service provider in regards to its customer service.If for any reason you?re not satisfied with your service, you can cancel within the first 30 days and get a complete refund.